About UK cremation urns specialist - Mementi Urns Mission Statement What we stand for At Mementi Urns, we have made it our mission to find the right cremation urns for the surviving family, undertakers, and those who want to provide for future scenarios. That’s why we offer a wide variety of urns, comprehensive options for personalisation, excellent service, and an uncomplicated process. The history of Mementi Urns Who we are When selecting a cremation urn, you may find many designs which are almost right. But often there is something missing, or there is one detail you would like to change. It might be the urn’s colours, decoration or shape, or simply the lack of personalisation that’s not quite right. That’s what Daniel Mack and Marco Billmaier noticed in 2012, and that’s when they decided: “We would like to change that.” Mementi is a service with a huge variety of options for a personalised cremation urn for ashes, and we only provide cremation urns that have special characteristics and are unique in some way. Marco is an artist and is responsible for the creative side of the company including product development, manufacturing, refining, and shipping the urns. You can see some of his work at “Die Wandgestaltung”. Daniel is an MBA, with a talent for marketing and digital aspects. They’ve known each other since the fifth grade and both are familiar with the process of personal loss of loved ones. They understand your needs at these times. In difficult times, you will be grateful for everything that is uncomplicated and easy. That’s why Mementi attaches importance to service and individual requests. Excellent service in every situation We'd be pleased to help you We aim to make the purchase of our urns as easy and smooth as possible. It should be at least one point on your list which you don’t need to worry about. If you find the right urn but wish to personalise it, perhaps with the date of birth and death printed on the urn: please contact us, and we will be able to take care of this for you. Packaging and delivery costs are already included in our prices, so there are no hidden costs. Buying is also a very easy process, with secure online shopping cart ordering. However, if you are unsure how to choose the right urn, please have a look at our infographic about the selection process for an urn. Mementi for relatives We offer a wide selection of personalised urns for just about every form of cremation. We also have urns suitable for a sea burial, nature burial, burial in the earth, and for urn walls. You can find sustainable organic urns and elegant artistic urns in our range that should be suitable whatever the life or tastes of your loved one. Each urn has a special characteristic that makes it stand out from the standard selection of other vendors. For your loved ones, this makes the difference when you choose Mementi. We’re confident you’ll be delighted with your purchase Our customers are almost without exception very satisfied with the quality and construction of our products and the level of service that we provide. In fact, we’re so confident that you’ll you will be happy with our products and service we offer a free returns service. If you wish to return your urn within two weeks of receiving your delivery, then we will provide you with free delivery return documentation and provide you with a full refund on return of an urn being returned to us in an undamaged and unused state. Are you looking for an urn for yourself? Making provisions? No problem! Would you like to help your family by making the decision of your funeral urn, or a variety from which you would have chosen? This can greatly alleviate the stress on a family member at a very testing time by removing lots of little decisions that can be very stressful to make when a loved one leaves? Please contact us, and we will gladly help you with this. For particularly exclusive wishes, your urn can be designed by an artist, or you can create the urn completely on your own. Mementi for funeral directors Professional partnerships with experts As experienced partners, we offer professional service and support for every step. If one of your clients asks for a Mementi cremation urn, feel free to contact us, and we prepare an individual offering. If you would like to include us in your catalogue and become a partner of Mementi, you can find contact details and services directly on our page for funeral directors. Cremation Urns Frequently Asked Questions Do you put ashes directly in urn? The answer can depend on the type of urn that you’re purchasing, but generally, urns are designed for direct contact with human ashes or can hold a so-called ash capsule. In our shop you can find in the “info” section of each product if you can fill it directly or of you optional can sue a Ash capsule. If you are not sure, please call us, and we can explain the process in deteail. How do you transfer ashes to an urn? Usually the crematorium in providing the ashes in a (plastic-) bag. The simple option is to place this bag inside the urn, providing a decorative urn. Alternatively you can transfer the remains into the body of the urn. Once safely inside, simply put the top back on and firmly twist and lock the urn for safekeeping. What size cremation urn do I need? The standard ash capsule from the crematorium has the size 16,5 cm x 21 cm. At Mementi, our urns (except those designed for children and animals) have a diameter of 16,5 cm and a height of 21 cm as standard. So there should be enough space in the urn for a capsule of this size. Furthermore, an urn shouldn’t be bigger than 25 cm x 25 cm so that it fits into the urn wall, depending on the burial method. Do urns need to be sealed? The best way is to use a bag or an ash capsule to seal the ash inside the decoration urn. For our glass urns we recommend an extra sealant, if you choose to place the ashes directly into the body.