Shipping of Funeral Urns
We know the time before a funeral can be stressful and upsetting. We can’t take away the heavy burden that goes with it but we can help you with some of the practicalities.
At Mementi Urns you don’t have to worry about packing or shipping, since these are included within the cost of your urn. You can pay easily by PayPal or with all major cards, leaving your mind free to care about you and your family. We will ship the urn directly to you from our German headquarters, or, on request, we will ship the urn to the funeral director.
If you decide that the urn you have chosen is not right for your loved one, we accept returns within 14 days of delivery. Please send us a message first using our contact form so that we can arrange a refund for you. Unfortunately you will have to pay for the return shipping and insurance.
Our refund policy only covers products that are undamaged. If you think that you have received a faulty urn, please contact us for further help. You may read our standard terms and conditions for more information.